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Lucasfilm

Lucasfilm

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What is your customer experience with Lucasfilm?

Lucasfilm Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lucasfilm has a 1.0 star rating from 4 reviews and widespread negative sentiment; recent recommendations include dropping Disney and canceling subscriptions.

Positive Feedback

Some fans praise earlier Star Wars storytelling and character moments and remain hopeful for future creative choices despite current dissatisfaction.

Negative Feedback / Risk Areas

  • Recurring Lucasfilm customer complaints cite poor customer service and dissatisfaction with casting and creative decisions.
  • Many mention subscription cancellations to Disney Plus and concerns about refunds, billing, and membership value given high price levels.
  • Users report frustration over perceived political decisions and lack of discounts and special offers.

Key Takeaways for Future Customers

  • Check recent Lucasfilm reviews and community reaction before subscribing to streaming or merchandise.
  • Expect active debate over casting choices and potential impacts on customer service and subscription retention.
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Show reviews that mention
gina carano star wars carano wars star gina disney firing speech series
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Erica B Adz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Finn and Rey Romance between them

AI Highlights
  • - Huge fan of Finn and Rey romance.
  • - Disliked the Kylo Ren and Rey romance in the Rise of the Skywalker.
  • - Wants Finn and Rey together in the next film.

Dear Sharmeen Obaid-Chinoy

My name's Erica Brodie and I am a huge fan of Finn and Rey ever since Force Awakening and it was hinted at between them romantically but instead of getting them together romantically in the Rise of the Skywalker the writers got Kylo Ren and Rey together romantically which wasn't hinted between them that romance between them came out of nowhere it wasn't even hinted at and that kiss wasn't even romantic. The writers shouldn't have gotten them together romantically in the first place it's like getting Freddie Kruger and a female lead together romantically that was once scared of him, I mean what woman in their right mind would be even interested or inlove with a man that killed so many people including his own father and uncle and almost killing the man she loves Finn romantic that should of been a turned off for Rey not a turn on she should of rejected Kylo Ren not Finn.

So in Rey's new Star Wars movie coming out I'm looking forward to seeing Finn and Rey getting together romantically now that Kylo Ren is dead and should be forgotten never should of happened between them ever. So please get Finn and Rey together romantically they've so belong together romantically .

Preferred solution: Get Finn and Rey Romance between them

View full review
Dan C Kif

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disgusted

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AI Highlights
  • - Upset by Gina Carano's Mandalorian cancellation.
  • - Believes in free speech outside of work.
  • - Will cancel subscription; may return if Cara Dune is back.

I am disgusted that Gina Carano has been cancelled from the Mandalorian series. I believe that a Self empowered woman should have the right to speech freely about anything she wishes outside of her job.

I will be terminating my subscription and turning off to any of your future projects for this disgusting behaviour. Should you reconsider her role as Cara Dune for the next season I will consider turning you back on, until such time I am done with this nonsense for good.

I thought the new Mandalorian series made Star Wars fun again because it avoided politics. I tune in to tune out and be entertained not indoctrinated with the latest political think.

Turning off,

Dan

Turning

Preferred solution: common sense

User's recommendation: Cancel Your Subscription to Mando

View full review
Anonymous
map-marker Yarmouth, Maine

Gina Carano Cancellation

AI Highlights
  • - I'm disgusted by Cara Dune's cancellation for free speech.
  • - I terminated my subscription and may rejoin if Cara Dune is written back.

To Whom It May Concern,

I am writing to express my abject disgust that you cancelled Gina Carano's character Cara Dune for exercising her free speech outside of her official capacity. I am urging you to rethink this decision and direction of your corporation.

I attribute the series success to the fact that is stayed true to the Star Wars spirit and ethos and avoided taking on political undertones, in short you made Star Wars fun again like the original movies. As a consumer I am terminating my subscription, if I hear that Gina has been written back into the series I will consider signing up again to see her as Cara Dune.

I believe that Ms. Carano is a great role model to young women as a strong self empowered female and the fact that you do not support the aspect of free speech in a powerful women is disgusting.

Turning You Off,

Dan Cheney

User's recommendation: Drop Disney

View full review
Dennis A Lez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disapoinment

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AI Highlights
  • - Gina Carano's firing and Lucasfilm's stance ruin Star Wars for the reviewer.
  • - Fans may fade away and stop watching films and buying merchandise.

I have been a fan of Star Wars since 1977 when I first saw Star Wars. It has now been ruined for me.

The whole attraction was that good overcomes evil. The Republic/Rebel Alliance never gave into Galactic Empire. The Good banding together to overcome the space fascist. Now that Lucas films is giving into these twitter fascist and firing of Gina Carano, it has ruined it for me.

The last year has been crazy and I understand that Lucasfilm's objective is to make money, but when you give in to these twitter fascist, which include some of your staff, it gives them power. I would like you to consider, many of your fans will not tell how they feel about Gina's persecution from Lucas Films, but will only fade away. I will no longer watch your films or buy your merchandise. I just purchased several t-shirts for my grand children and I chose to purchase Batman, Spider-Man and Wonder Woman.

I will also support and any projects Ms. Carano is involved in. Once a person like me leaves, we don't come back. The Quality of a Lucas Industry films has diminished, which makes it easier to move on.

Gina was the Badist Bad *** in the Mandalorian.

The Removal of her and Baby Yoda had ruined the series. Good Luck and Good Buy.

View full review
William W Paz

Firing of Gina Carano

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You are bigots for not allowing a person to have a different opinion and for refusing to hire conservatives. I will spread the word that you are against free speech and are bigots

Preferred solution: Apology

View full review
Kim M Nmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Firing Gina Carano

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AI Highlights
  • - I canceled Disney Plus after Gina Carano was fired.
  • - I will spend my money elsewhere.
  • - The claim of diversity is questioned.

I immediately cancelled my Disney Plus account after you fired Gina Carano. You are a company full of hypocrites and bigots, I will spend my money elsewhere. "Diversity of products and service" Really, ask Gina about that?

View full review
Anonymous
map-marker Staten Island, New York

Firing of people who disagree with their political views

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AI Highlights
  • - I'm disappointed Gina Carano was fired.
  • - I'm canceling Disney investments and Vacation; switching to Universal and stopping Star Wars purchases.

I was super dissapointed to hear that Gina Carano had been fired. Her Character was one of the best new Characters in Star Wars in many years.

Because she doesn't believe in all the far left views of Kathleen Kennedy and her minikns at Lucasfilm she was fired. As a person who spends many thousands of dollars every year on Disney Parks, Movies, and Merchandise I wanted them to know that I'm no longer going to be investing in their brand. I cancelled my Dosney Vac next month and am going to Universal instead.

No more Star Wars collectables that I spend crazy $ on. No more toys and clothing.

User's recommendation: CancelDisneyPlus

View full review
1 comment
Guest

Thank you for canceling your vacation. One less slack jaw taking up space.

Oh, and by the way, she (is hot) made a choice to spew her nonsense. The great thing about this place is you're able to do that. However, this freedom when it comes to a private business IS NOT without consequences. Lady Gina is one of many who will experience the Consequence Culture that is sweeping across the nation.

Don't worry about her. She'll be fine.

Anonymous
map-marker Saint Marys, Georgia

Protect Free Speech! Bring Back Gina Carano!

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Lucasfilm has lost my respect and that of millions of others.

Protect Free Speech! Bring Back Gina Carano!

User's recommendation: Demand to be respected by Lucasfilm!

View full review
Justin Gyg

We demand to see a FULL TRAILER for Episode 9

AI Highlights
  • - Wants a full Episode 9 trailer with footage.
  • - Marketing is terrible; D23 content was old.
  • - Fans feel Disney doesn't treat Star Wars fans well.

We've been waiting forever for a FULL TRAILER. Put more than snippits out!

We want to see MORE FOOTAGE from Episode 9! You guys are being jerks about this movie. Show us A FULL TRAILER. The D23 stuff was 99% old stuff.

Disney treats loyal Star Wars fans like crap. Your marketing of this movie is terrible.

DO BETTER!

Give us MORE FOOTAGE.

Please don't reply to this with a condescending form letter. ***

View full review

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